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Product overview

Zurichat products

Explore Zurichat’s available collaboration, customer communication, AI, and integration products. Each page describes a capability in the current product suite.

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AI Assistant for Suite

Zurichat AI helps teams recap discussions, draft content, suggest replies, and find useful context, with advanced Zurichat AI Agent capabilities available on Enterprise.

Meetings

Host online voice and video meetings, share screens, collaborate with teammates, and capture discussions with summaries and transcription.

Calling

Make voice and video calls, manage call sessions, share screens, and add voice numbers, recording, or transcription as needed.

Messaging

The current Zurichat workspace supports direct and group text conversations, real-time message delivery, typing activity, and private file sharing.

Events

Create and manage events, share schedules and details, invite participants, and coordinate event conversations from one place.

Video Messaging

Record and share short video updates asynchronously so teammates and customers can watch and respond when it suits them.

Polling

Create polls, surveys, questionnaires, and quizzes in conversations, collect member responses, view results, and export response summaries.

Webinars

Host webinars with presentations, attendee participation, moderation, and follow-up communication in the Zurichat collaboration suite.

Cloud Contact Center

Manage customer support across channels with shared conversations, ticket workflows, a knowledge base, analytics, and team routing.

CPaaS

Integrate Zurichat communication capabilities into your own software with APIs, webhooks, and connected communication workflows.

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Make room for better conversations.

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